FAQS

Frequently Asked Questions

1. What is Not Quite Pink?

Not Quite Pink is a fashion and accessories brand for all who are bold, fearless, and unapologetically themselves. Our pieces are designed to celebrate confidence, individuality, and self-expression.

2. How do I place an order?

Simply browse our collection, select your items, add them to your cart, and follow the checkout process. You’ll receive an order confirmation via email once your purchase is complete.

3. What payment methods do you accept?

We accept all major credit and debit cards, as well as PayPal and Afterpay. All payments are securely processed.

4. Do you ship internationally?

Currently, we ship within Australia only. Shipping to other countries may be available in the future.

5. How long will my order take to arrive?

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location, but most orders arrive within 5–7 business days.

6. Can I return or exchange an item?

Yes! We want you to love your purchase. Please check our full Refund & Returns Policy listed in the footer for instructions on how to return or exchange items.

7. How can I contact you?

You can reach us anytime VIA the 'Contact Us' page or directly via email at info@notquitepink.com.au for questions, concerns, or feedback.

8. How is my personal information used?

We respect your privacy and only collect information needed to process your order and provide a great shopping experience. Full details are in our Privacy Policy in the footer.